1. Who we are
SmartNetSolution SRL, headquartered in Târgoviște, Romania, CUI 52133123, registered under no. J: 2025050805001 (hereinafter referred to as "SmartNetSolution", "we" or "the company"), is the controller of the personal data collected through the website smartnetsolution.com.
You can contact us at: [email protected] or by phone at +40 735 963 980.
2. What data we collect
We collect the following categories of personal data:
- Identification data: first and last name
- Contact data: email address, phone number
- Browsing data: IP address, browser type, pages visited, session duration
- Voluntarily provided data: messages sent through the contact form
3. How we collect the data
Data is collected through:
- Filling out the contact form on the website
- Direct communication by email or phone
- Cookies and similar browsing-tracking technologies (with your consent)
4. Purpose and legal basis of processing
We process your personal data for the following purposes:
- Responding to requests: to reply to messages and questions received (basis: legitimate interest / contract performance)
- Providing contracted services: managing the business relationship (basis: contract performance)
- Direct marketing: sending offers or news, only with your explicit consent (basis: consent)
- Improving the website: statistical traffic analysis (basis: legitimate interest)
- Legal obligations: compliance with tax and accounting requirements (basis: legal obligation)
5. Data retention period
We retain personal data for as long as necessary for the purpose it was collected for:
- Contact form data: up to 2 years from the last interaction
- Contractual data: 5 years after contract termination (in accordance with Romanian tax law)
- Marketing data: until consent is withdrawn
6. Who we share data with
We do not sell or rent your personal data. We may share data with:
- Technical service providers: Vercel (hosting), Supabase (database), email services - these process data strictly according to our instructions
- Public authorities: when required by law
- Legal/accounting consultants: based on legal obligations
All our processing partners are GDPR compliant.
7. Your rights
In accordance with GDPR Regulation (EU) 2016/679, you have the following rights:
- Right of access: you can request a copy of the personal data we hold about you
- Right to rectification: you can request the correction of incorrect or incomplete data
- Right to erasure: you can request the deletion of data under certain conditions ("right to be forgotten")
- Right to restriction of processing: you can request that the processing of your data be limited
- Right to data portability: you can receive your data in a structured, commonly used format
- Right to object: you can object to processing based on legitimate interest
- Withdrawal of consent: you can withdraw consent at any time, without affecting the lawfulness of prior processing
To exercise these rights, send a request to [email protected]. You will receive a response within 30 days at most. You also have the right to lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP) - www.dataprotection.ro.
8. Cookies
Our website uses cookies for functionality and analytics. You can manage your preferences through the cookie banner shown on your first visit or through your browser settings. Refusing non-essential cookies does not affect the site's basic functionality.
9. Data security
We implement appropriate technical and organizational measures to protect your data: encrypted HTTPS connections, restricted database access, secure password authentication, and periodic reviews of security policies.
10. Changes to this policy
We reserve the right to update this privacy policy. The updated version will be published on this page with the date of the last change. Continued use of the website after the changes are published constitutes acceptance of those changes.
If you have questions about this policy, feel free to contact us at [email protected].